FAQ

Q1. Can I visit your factory?
A: Yes. Many domestic and overseas customers visited our factory every year.

Q2. What about the warranty of your equipment? Do you supply spare parts?
A: Our warranty is one year(12 months), and we can supply spare parts also.

Q3. Do you provide after-sales service?
A: Yes. We have a professional after-sale
service team to promptly and thoroughly solve your problems.

Q4. Do you provide equipment operation training?
A: Yes. We can send professional engineers to the working site for equipment
installation, adjustment, and operation training. All of our engineers have passport.

Q5. Do you provide producution flow chart?
A: Yes. Our experienced engineers are specialized in designing process flow for
various ores beneficiation, including iron ore, tin ore, copper ore, gold ore,
lead zinc ore, manganese ore, etc.

Q6. Can you test our sample ore?
A: Yes. You can send your samples to us for testing and analysis.

Q7. Have you made the whole ore dressing lines?
A: Yes. We have made many large&small scale ore dressing lines at home and abroad.